My first fundraising job was at Hope Gospel Mission (HGM), a homeless shelter in Eau Claire, Wisconsin. At the time, HGM was just four years old with a tiny little budget. As the development director, one of my responsibilities was to oversee the direct mail program, which I knew virtually nothing about. One day, I asked my print vendor for a tour of their print shop. I have an insatiable curiosity and wanted to see where and how our orders were printed. During our tour, I watched a press operator change a “plate” to print content on the back side of a document they were working on. It didn’t take but a minute and the press was going again.